In today's world, 'information’ is the new hard currency.
Gathering data is easy - however, knowing how to transform this data into meaningful,valuable information is an entirely different matter.
DWCMS and DWCRM integration - A world’s first!
DWCRM in is one of the world's first Customer Relationship Management Systems that can optionally be fully-integrated with the state-of-the-art Web Content Management System, DWCMS. Businesses can collect, integrate and use customer information collected from their website for true knowledge management and analysis. Customers can interact with the business in different. secured ways (e.g. filling in forms, using your extranet, interact via social media e.t.c.), saving the business valuable time and money.
Using the unique, modern features of the Dynamic Works solutions suite, companies can now take advantage of their own hidden knowledge base (customer profiles, website statistics, social media activity, product and service usage and/or buying patterns to improve customer service response, customer-vendor and partner relationships and formulate accurately targeted marketing campaigns).
DWCRM is a powerfully yet easy-to-use customisable browser-based CRM tool. It's full integration capabilities with DWCMS makes a very powerful all-in-1 solution that helps you manage winning customer relationship strategies.